# Dashboard & API Unavailable Type: Incident Status: Resolved Impact: Critical Started: 2026-09-21T17:38:00Z Ended: 2026-09-21T20:31:00Z Duration: 2 hours 53 minutes ## Affected services - reCAPTCHA Recognition API — Critical - hCAPTCHA Recognition API — Critical - TextCAPTCHA Recognition API — Critical - AWS CAPTCHA Recognition API — Critical - Geetest Recognition API — Critical - FunCAPTCHA Recognition API — Critical - hCaptcha Token API — Critical - Turnstile Token API — Critical - reCAPTCHA Token API — Critical - IP based Promotions — Critical - Discord Promotions — Critical - Github Promotions — Critical - nopecha.com — Critical - api.nopecha.com — Critical - Extension — Critical - Lemin CAPTCHA Recognition API — Critical ## Timeline ### Resolved — 2026-09-21T20:31:00Z Discord promotions are back ### Update — 2026-09-21T20:25:00Z API & Dashboard recovered ### Update — 2026-09-21T20:20:00Z Recovered faulty hardware, monitoring and guiding recovery now. ### Update — 2026-09-21T18:20:00Z Early investigation points to a hardware failure in our core load-balancer. We're continuing to investigate. ### Investigating — 2026-09-21T17:57:00Z We’re investigating. ## Navigation - [Overview](https://status.nopecha.com/index.md?utm_campaign=status_updates&utm_medium=referral&utm_source=agent) - [Services and sites](https://status.nopecha.com/services.md?utm_campaign=status_updates&utm_medium=referral&utm_source=agent) - [Locations](https://status.nopecha.com/locations.md?utm_campaign=status_updates&utm_medium=referral&utm_source=agent) - [History](https://status.nopecha.com/history.md?utm_campaign=status_updates&utm_medium=referral&utm_source=agent) - [Public API documentation](https://status.nopecha.com/api.md?utm_campaign=status_updates&utm_medium=referral&utm_source=agent) ## Subscribe Subscribe to public status updates using the [RSS feed](https://status.nopecha.com/history.rss?utm_campaign=status_updates&utm_medium=referral&utm_source=agent). The [public API](https://status.nopecha.com/api.md?utm_campaign=status_updates&utm_medium=referral&utm_source=agent) provides JSON and additional feed endpoints.